Password: Type the password associated to your email address.Email address: Type your full email address.Your name: The name associated to the email address.Fill out the appropriate information as shown below: Under the " Set up an account" section, click Email.The TalkTalk Mail Support Hub is your go to resource for information, guides and Community support for TalkTalk Consumer home broadband and MailPlus subscribers. Scroll down to Private notes to add the email address(es)Īnd TalkTalk or MailPlus customer account number Prepare for TalkTalk Support - include in the Community Profile (not in these public posts):
TalkTalk Support will respond here and access will be restored usually within a couple of working days. When you confirm the secure settings are ready I can request TalkTalk Support to restore full access. Just let us know each mail collection service, each device, its operating system and email software including version that are in current use.įor a definitive check of Thunderbird settings take screenshots of the incoming and outgoing server settings, image edit to obscure the first part of the email address and upload here using the Camera icon (desktop browser) or Picture icon (mobile browser) above this reply area. We can advise on device and software compatibility and provide customer setup guides. You will be able to get email access restored to email apps or software including mail collection services, passwords will then re-authenticate, so long as you're ready to use up to date and secure email settings for all the ways you view emails. TalkTalk Mail webmail is secure by design using an up to date Internet browser.Įnter your full TalkTalk Mail email address and password, select Sign in. TalkTalk Service Status for 23rd had a note saying that customers would not be able to send but could receive. If you saw the message from TalkTalk advising " Our records show that you are still accessing your email using unencrypted email settings, because of this you will no longer be able to receive or send emails via this email app or software" then the email address receiving that notification has been limited to webmail only access as a last resort action by TalkTalk to stop the use of insecure email.
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